News & Media

Wednesday, June 22, 2011

All My Concerns were Addressed

I would like to thank Clements for their swift and efficient support in addressing and settling my claim. They walked me through the process the entire way and tried to make it as easy for me as possible. Clements answered all of my questions rapidly and in a positive manner. I was very worried having never had to use my international insurance, but with Clements it was handled fast and all my concerns were addressed. Thank you!

Doctor, US Centers for Disease Control
Denmark

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1 Comments

Monday, June 20, 2011

Thoroughly Professional

The Clements Team have been fantastic. This is the second problematic move I've had. You expedited an insurance payment in a thoroughly professional, quick and completely "painless" manner. Moving is tough. Bad moves are even tougher. Your dedicated team's courteous service greatly alleviated a bad situation. I recommend Clements without reservation.

U.S. State Department Officer,
Denmark

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Saturday, June 18, 2011

Fast and Efficient

Fast and efficient claims process. I am very satisfied, and highly appreciated the people, products, services and other staff from Clements. They were very professional, kind and their handling of my claim was professional and welcome after an event while I was abroad that led to a big loss. It was a truly smooth and fast process and it was a great pleasure working with the Clements team.

Doctor,
Belgium

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Thursday, June 16, 2011

Incredible Experience!

Incredible experience! Even if we are thousands miles apart, damage is fixed very quickly - like we are in the same office. I'll recommend you to everyone.

Business owner,
Serbia

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Tuesday, June 14, 2011

Prompt and Efficient Service

Once again, many thanks and much appreciation for your prompt and efficient service. We are delighted to have so quickly received our insurance claim payment, and are especially impressed by how smoothly and expeditiously you made all of this happen. This certainly has reversed our stereotype of the slow and bureaucratic insurance sector. Many thanks again for your exceptional assistance and efforts on our behalf. We will continue to be loyal and grateful Clements clients!

U.S. Embassy employee,
Japan

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Sunday, June 12, 2011

A Fantastic Reputation

We have been dealing with your company since 1980, while on postings overseas. This is the first claim that we have made. I now know from experience, why you have such a fantastic reputation in the expat and diplomatic community.

Canadian High Commission Counsellor
Nairobi

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Friday, June 10, 2011

"I Will Never Live Oversees Without Clements Insurance"

Having worked and lived overseas for more than 10 years, in 7 countries we have always relied on Clements to insure our belongings. During our last move, the unthinkable happened: the container carrying everything we owned was lost at sea.

Clements was responsive, professional and supportive throughout the experience. Once it was clear that the container was lost Clements processed the claim quickly.

I will never live overseas without Clements insurance.

U.S.A.I.D. Regional Water Advisor,
Egypt

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0 Comments

Wednesday, December 22, 2010

"Very Happy That I Decided to Use Clements"

Thank you very much for your usual prompt support. It is really a pleasure working with you and Clements. I am very happy that I decided to use Clements as my insurer.

World Food Programme Officer,
Kenya

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Friday, December 17, 2010

"Prompt in Settling a Client’s Claim"

Wow! Thanks so much for the prompt settlement of my son’s loss claim. He is in the Peace Corps in Ecuador and lives on very little. He couldn’t replace his camera and daypack without the insurance settlement. Can you imagine two years in the Peace Corps without a camera?

In these times of so much wrangling and bad press with insurance companies, it is refreshing to find a company such as Clements International that is prompt in settling a client’s claim.

Mother of Peace Corps Volunteer,
Ecuador

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Tuesday, August 31, 2010

"Glad that I Use Clements"

I submitted my first claim to Clements after over 20 years overseas with the Foreign Service. After my wife's car accident, the Clements team headed by Ms. Maurice swung into quick action, sent me the required documentation, and showed great understanding and flexibility regarding the difficulty of getting standard affidavits from Libyans, private and official. The claim was settled almost immediately without question. And when we needed to submit a follow-on receipt there was no question at all. All in all, makes me glad that I use Clements and will continue to do so. The team was extremely attentive.

Ambassador Cretz,
U.S. Embassy Libya

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Sunday, August 29, 2010

"I was Impressed!"

Clements responded in a very timely fashion in approving the payment to fix our vehicle. I was impressed!

Trader,
Brazil

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Thursday, August 26, 2010

"Wonderful, Prompt Support"

I have been using Clements since 2006 and I am really happy with my decision. The wonderful, prompt support that I get from the Claims department is really appreciated. After an accident, the last thing you want are problems with your insurance company, but there are no worries with Clements. I wish Clements and its professional team the best of luck. Thank you!

IT Officer,
Kenya

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Monday, July 12, 2010

"We Can't Thank You Enough"

We can't thank you enough for making this happen for us! Moving is always stressful, but you made a few steps much easier.

U.S. Drug Enforcement Agency Special Agent,
Singapore

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0 Comments

Thursday, July 8, 2010

"I Want to Personally Thank You"

I want to personally thank you for your help settling a recent health insurance matter involving one of our members and his wife. This has really helped to lift their spirits and make this whole experience much better.

Thank you.

TeachBeyond,
Germany

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Tuesday, July 6, 2010

"Great Working Experience With Clements"

We along with our employees have shared a great working experience with Clements over the last month. We sincerely thank you for all the help and support in coordinating several claims that have been made in this time, especially the cases that were unresolved for a long time.

International School Administrator,
India

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Friday, July 2, 2010

"Absolutely Great"

In terms of responsiveness to customers, Clements is absolutely great, especially when compared to most other insurance companies. Its employees should be proud to work there.

U.S. Embassy employee,
Ukraine

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Wednesday, June 30, 2010

"Thank You for an Enjoyable Experience"

I joined the U.S. Foreign Service in September 2007. It was quite a life change, full of questions and numerous anxiety-filled moments in preparation to go abroad. Clements International was among the top-rated companies recommended to me for customer satisfaction. After my two year experience with your company, I can see why. There was not one hiccup, one mistake, one failure, one let-down at any time in my two year relationship with Clements. All my personal property and automobile insurance needs were well taken care of in transit and while I was posted at the US Embassy Tunis, Tunisia.

Thank you for an enjoyable experience.

U.S. Foreign Service Officer,
Tunisia

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0 Comments

Friday, May 28, 2010

"Thanks for Providing Peace of Mind"

I have received excellent service from Clements. Claims agents have been very prompt in their responses and review of claims has been very reasonable. I would like to give thanks especially to Yanick Maurice, the claims manager, for her attention to client needs and provision of excellent service. Thanks Yanick and Clements for providing us with peace of mind.

Employee, Companhia do Cafe de Maputo
United States

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Tuesday, May 25, 2010

"Prompt and Excellent Service"

I received the check for my insurance claim only about one week after
sending the claim by email. Thank you for the prompt and excellent service
which I know I can always count on from Clements.

I will recommend Clements to others and continue to use Clements for my
overseas insurance needs.

Principal Associate, Abt Associates, Inc.
United States

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0 Comments

Thursday, May 20, 2010

"Clements International Has Years of Experience, Which Shows!"

Having to deal with car damage abroad can be frustrating and filing a claims report can be a time consuming process. Clements International has years of experience, which shows! Claims Supervisor Yanick Maurice handled our claims in a quick and professional manner allowing us to focus on our business.

Associate, Rietveld Architects
United States

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Monday, May 17, 2010

"Could Not Have Been Happier"

I was extremely pleased with the speed and efficiency that Clements, and in particular, Yanick Maurice, handled my recent claim on a broken window. Within an hour of reporting the claim, I had by e-mail the required paperwork to file the claim. After submitting the estimated cost of repairs, the approval to go ahead with the repair came literally 15 minutes after I submitted the request for approval. I could not have been happier with the overall service provided through Clements.

Partner, Fibertel
Argentina

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Thursday, April 22, 2010

"Loyal Customer for Life"

I've been a loyal customer of Clements for more than 12 years and never filed a claim once until this past year, which has by all accounts, been a nightmare year and now Ihave filed two claims. While I hope to never file a claim again, you've made me a loyal customer for life. Thank you again.

State Department Employee,
Mozambique

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Tuesday, April 20, 2010

"Clements Makes Things So Easy"

Thank you so much for everything. We received the check today. I still can't believe how easy Clements makes things for their clients.

U.S. State Department Employee,
Israel

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Tuesday, March 16, 2010

"Customer Service is Excellent"

I have had to call for assistance/clarification on several occasions and I love that 1) I get a person, 2) The entire inquiry takes 5-10 minutes, meaning I'm not spending a lot of time getting answers, 3) When I did have to wait to get a reply back (it happens), it was quick and polite. The customer service is excellent.

Peace Corps Volunteer,
Gambia

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"Painless"

You have made this process as painless as possible. If I purchase another vehicle overseas, I will definitely insure it through Clements. I will also recommend you to my colleagues.

U.S. Contractor,
Bosnia & Herzegovina

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