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"To Say I Was Pleased is an Understatement"

In regards to my claim proces, it went very smoothly. Once you verified that all the proper forms were submitted and I supplied you with the paperwork I received from the various shipping companies involved, the course of action Clements took was immediate. To say I was pleased with how expeditiously this was handled is an understatement.

When questioned by my fellow Foreign Service Officers how this situation is being handled, I explained to them how professionally and quickly Clements has responded to my plight. All were surprised, and more importantly, impressed.

U.S. Foreign Service Officer,

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